This page explains in detail how your personal information is collected, used, and protected on the s26 platform. Please read the full policy before creating an account.
Last Updated: January 2025
To improve your experience and ensure secure service, s26 collects the following information.
Your name, date of birth, email address, and mobile number are collected at the time of registration. This information is used to verify your account and ensure secure login. National ID information may also be requested for age verification. All provided information is stored in encrypted form. This data is never sold to third parties.
Payment methods and transaction details are recorded during deposits and withdrawals. This information is used solely to ensure financial security and prevent fraud. Full card numbers or bank PINs are never stored. Your transaction history can be viewed at any time from your account dashboard. Certain transaction data may be provided to regulatory authorities when required by law.
Information about which games you play, how long you spend on the platform, and which features you use most is collected automatically. This data helps create a more relevant experience for you. Device type, operating system, and browser information are also logged. IP addresses are temporarily stored for security verification purposes. This information is not used to personally identify you.
We use your information to create accounts, verify logins, and process transactions. This data also helps resolve technical issues on the platform and develop new features. We analyze user experience to improve mobile performance and loading speeds. Gaming session data is used to make responsible gaming tools more effective. Overall, the sole purpose of using your data is to ensure a safe and enjoyable experience for you.
Login activity is regularly monitored to prevent unauthorized access to accounts. Automatic alerts are sent when suspicious transactions or unusual gaming patterns are detected. Device and IP information is analyzed to prevent multiple accounts or bonus abuse. If anything unusual occurs on your account, we will notify you directly. Security-related information is kept strictly confidential and is accessible only to the internal security team.
Important account updates, transaction confirmations, and security alerts are sent to your email or mobile number. If you do not wish to receive messages about promotional offers or bonuses, you can easily opt out from your account settings. We never send spam or irrelevant messages. You have the option to set your preferred language and communication channel. Your contact information is never shared with any advertisers.
S26 believes every user should have full control over their own data. Your key rights are outlined below.
You can view and download all personal information stored in your account at any time. This is available directly from your account dashboard. Data access requests are typically processed within 7 business days.
If your profile contains incorrect or outdated information, you can request a correction. Contact the support team to update your name, address, or contact details. You will be notified by email once the correction has been confirmed.
If you request account closure, your personal data will be deleted within a set timeframe. However, certain financial records may need to be retained for a specified period due to legal obligations. A confirmation message will be sent to you once the deletion process is complete.
You can object to the use of your data for specific purposes, particularly for marketing communications. Once we receive an objection request, we will stop that specific use. Our support team is ready to assist with any questions regarding your rights.
Cookies and similar technologies are used on the s26 website and app to make your browsing experience smoother and more personalized. Essential cookies are used to keep login sessions active, remember language preferences, and perform security verification. Analytical cookies tell us which pages are used most and where improvements are needed, but they do not personally identify you. You can disable cookies through your browser settings, though doing so may prevent some platform features from working correctly. s26 does not use third-party advertising cookies, and your browsing data is not sent to any advertising networks. Contact our support team to learn more about our cookie policy.
Join s26 now and enjoy the best mobile gaming and sports betting experience in Bangladesh. If you have any questions, check out our FAQ page.